Terms & conditions

Terms & conditions

INTRODUCTION

Nibuboots.com is owned and operated by: Essora ApS, VAT no. 31 86 57 27 (hereinafter Nibuboots.com), Skodsborg Strandvej 73, 2942 Skodsborg, Denmark (+45) 31 20 84 69, info@Nibuboots.com.

These terms and conditions apply to the purchase of goods on Nibuboots.com for delivery to all countries.

ORDERING AND PAYMENT

Nibuboots.com is open 24 hours a day, so you can almost always shop. However, it may happen that we close the shop for maintenance. You can only make purchases when the store is open and available.

To shop on Nibuboots.com you must be 18 years of age and possess a valid credit card that we accept. If you are not yet 18 years of age, however, you can still purchase Products if you have obtained your guardian’s consent or otherwise have a legal right to enter into the purchase.

You select the Products you want to buy and put them in the “shopping cart”. You can right up to the time of order edit the contents of your shopping cart, and you can frequently check the content and price of the goods.

Any extra payments like shipping and payment charges will not be calculated immediately before you are ready to pay.

When you are ready to order, click on “Proceed to Checkout” where you enter your name, address, email, telephone number, payment method and choose the delivery form.

You can change the contents of the shopping cart right up until you confirm your purchase by clicking on the “Checkout”. After this, your order is handed to Nibuboots.com.

ACKNOWLEDGEMENT OF RECEIPT OF ORDER AND ORDER CONFIRMATION

When you order an Product from us, you will receive a confirmation of our receipt of your order. However, a binding purchase agreement is first concluded, once you have received an order confirmation from us.

14 DAY RIGHT OF RETURN

When you shop online and in Nibuboots.com you normally have a 14 day right of return, where you can inform us that you regret your purchase and then return the Product to us.

Some Products are excluded from this right, and it will appear in the ordering process.

Right of return applies from the day you received the goods. If the deadline expires on a holiday, a Saturday, Constitution Day, Christmas Eve or New Year’s Eve deadline is extended to the following business day. In case of multiple goods ordered in one order, but supplied individually, or a product that comes in several batches, the period from receipt of the last Product or lot.

You may after receipt only handle the goods in a way so that you can establish the nature, characteristics and the way they function.

For some Products, there is no right of withdrawal or you can lose the right of withdrawal. We will inform you in the order confirmation, if there are goods where right of withdrawal does not apply, for example, because of the nature, or you may lose your right of withdrawal by breaking the seals.

To exercise this right, you should by an unequivocal statement notify us within 14 days of receipt of goods.

You can notify us of your return by sending us an e-mail on: info@Nibuboots.com . You must attach a copy of the order confirmation or other proof of your purchase with the e-mail.

You can also notify us via post by sending a letter to

Nibu Boots
Skodsborg Strandvej 73
2942 Skodsborg
Denmark

You must attach a copy of the order confirmation or other proof of your purchase with the letter.

RETURNS

If you regret your purchase, the goods must be returned to:

Nibu Boots
Skodsborg Strandvej 73
2942 Skodsborg
Denmark

When returning goods, you should make sure that the goods are securely wrapped. You have the responsibility for the package / goods until we receive it. So keep postal receipts as well as any tracking number.

You must pay the costs of returning the goods if you change your mind.

IMPORTANT

We expect that you send the goods as soon as possible, after you have given notice of cancellation and you must return them within 14 days after the notice of cancellation.

Note! We do not accept packages sent by cash on delivery or without delivery.

DOCUMENTATION OF YOUR PURCHASE

You must attach a copy of the order confirmation or other proof of your purchase.

REPAYMENT

When we receive the goods, we check it, and you get paid back the amount you have paid to us upon purchase.

The amount is always transferred to the same method of payment that you paid off with. Have you, for example, paid by card, the purchase amount will be reversed to the credit card you used for the purchase.

NOTE:

You may lose your purchase amount, in whole or in part. This happens if the product is impaired because

• You have actually taken the product in use,
• It has been damaged while you were responsible for it,
• You handled the goods otherwise than was necessary in order for you to determine the nature, characteristics and the way they function
• You did not follow the restrictions on the right of withdrawal resulting from sealing, product type etc.

COMPLAINTS – IF THERE IS SOMETHING WRONG WITH THE PRODUCT

Your purchase of covered by the Sale of Goods Act, including lack Rules. This means that you can either have a faulty product repaired or replaced, refund or reduction in price, depending on the specific situation.

Of course it is a requirement that the complaint is justified and that the defect is not caused by incorrect use of the product or other injurious behavior.

YOU MUST CONTACT US WITHIN “REASONABLE TIME”

You must complain within “reasonable time” after you have discovered the defect. We recommend that you advertise as soon as possible, and within 2 months after the error was discovered.

You can complainby contacting us via email to info@Nibuboots.com or by telephone on +45 53 61 68 62

Depending on the specific situation, you will receive further instructions.

The product must be sent to:

Nibu Boots
Skodsborg Strandvej 73
2942 Skodsborg
Denmark

When you return the Product, please at the same time as detailed as possible indicate what the problem is.

BY JUSTIFIED COMPLAINT, WE WILL REFUND REASONABLE FREIGHT COSTS

If the complaint is justified, we will refund your reasonable shipping costs to send the product back to us. Otherwise, you must bear all costs of transportation including our shipping costs for returning the Product after the investigation, and we may charge you an amount of up to 35 € for examination of the goods.

Remember that the product must always be in proper packaging and get a receipt for shipment. You have the responsibility for the package / goods until our reception. So keep postal receipt incl. information about freight charges and possible tracking number.

Note! We do not accept packages sent by cash on delivery or without delivery.

COOKIES

By using http://Nibuboots.com you agree that we may use cookies. A cookie is a small data file that we place on your computer to keep track of what is happening during your visit and in order to recognize your computer. A cookie is not a program and do not contain viruses.

Governing law and jurisdiction

Purchases of goods on http://Nibuboots.com is subject to Danish law. Any dispute is settled by the Danish courts.